Privacy Policy

Collective Innovations, LLC, a Missouri limited liability company, operates Scout Connect. Our address is 3922 Berview Ln, Saint Louis, MO 63125.

Scout Connect is a messaging app for a Scouting America unit in a US council. This policy describes the information the app uses.

Information the app uses

• An adult's name, email address, and phone number, and a photo if they add one.
• A youth's name and date of birth. A youth's email address, mobile phone, and profile photo are added only by a guardian, and only with that guardian's consent. The phone is optional.
• The unit a person belongs to, and the role, position, family, and guardian links that unit keeps.
• The unit's messages and files. Messages are kept. A message can be hidden from normal view. It is not deleted.
• An activity record of actions in the app, such as signing in or sending a message: who, what, when, and the IP address.
• For each message, a delivery record of who it reached, the channel, the time, and whether it was delivered, failed, or viewed. The record stores an identifier for the person, not the email address or phone number.
• A log of what was sent to a person, by which channel, and whether it worked. The log does not include the message content.

Sign-in is a code sent by email. The session is kept in an HTTP-only cookie. The app also remembers a few choices on the device, such as light or dark mode and the last unit opened. A guardian can download or delete the information Scout Connect holds about their youth. Deleting it removes the youth's name and contact details. The unit's messages stay, without that name.

How it is used

The information is used to run the person's account and their unit's roster, messages, and files; to sign them in; to deliver each message to the people who should receive it; and to apply the youth-protection rules. A message that includes a youth also goes to that youth's guardians. Leaders and Admins of a unit can see that unit's roster and messages. A person sees a unit's data only while they are an active member of it. No other unit can see it.

Companies that host Scout Connect and deliver its email process this information only to provide the service.

Text messages

Scout Connect sends a text only after an explicit opt-in for that mobile number. A phone number on a profile is not an opt-in. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help. The HELP reply includes jason@collectiveinnovations.net. The SMS Terms describe the program.

We do not sell personal information.

Mobile numbers and opt-in data are not sold or shared with third parties for marketing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact

Email jason@collectiveinnovations.net.

These pages

The Home, Privacy Policy, and SMS Terms pages are static. They do not use cookies, analytics, or tracking.

Last updated November 13, 2026.